Legal notice
Legal Notice
Business Name:
Auroviaa
Business Address:
Cedelshof 2
9298SB, Kollumerzwaag
The Netherlands
Phone:
+44 1529 257999
Email:
info@auroviaa.com
Business Hours:
Monday to Friday: 9:00 AM – 5:00 PM
Website:
www.auroviaa.com
VAT Number:
NL862652339B01
Business Jurisdiction & Compliance
Auroviaa is a Netherlands-based business, legally operating under Dutch and EU law. We are committed to complying with applicable consumer protection laws in our shipping regions, including the Consumer Rights Act 2015 for customers in the United Kingdom.
This means UK-based customers are entitled to protections concerning product quality, refunds, and returns. For more details, please refer to our Returns & Refund Policy and Terms & Conditions.
Consumer Rights (United Kingdom)
In accordance with UK consumer protection laws, including the Consumer Contracts Regulations and the Consumer Rights Act 2015, UK customers are entitled to the following:
- A refund or replacement for goods that are faulty, damaged, or not as described
- The right to cancel orders within 14 days of receiving goods when purchased online
- Protection against unfair contract terms and misleading information
These rights apply in addition to our store’s own return and refund policies.
Copyright and Intellectual Property
All content on this website—including but not limited to images, designs, logos, product descriptions, and written content—is the intellectual property of Auroviaa, unless otherwise stated.
Unauthorized use, reproduction, or distribution of any content from this site is strictly prohibited without prior written consent.
Liability Disclaimer
Auroviaa makes every effort to ensure that all information on this website is accurate and up to date. However, we do not accept liability for any errors, omissions, or the outcomes resulting from the use of such information.
We also disclaim responsibility for the content of external websites that may be linked for your convenience.
Dispute Resolution and Governing Law
Any disputes arising in connection with this website, our products, or services shall be subject to the laws of the Netherlands, unless otherwise required under mandatory consumer protection laws, such as those in the United Kingdom.
Online Dispute Resolution (EU Customers)
The European Commission provides a platform for online dispute resolution (ODR), which is accessible to EU-based consumers:
https://ec.europa.eu/consumers/odr
If you have any questions regarding this Legal Notice or require further assistance, please feel free to contact us using the information provided above.